It’s our goal to ship all orders same or next business day. Online orders for store pickup are usually ready in 1 hour or less (during business hours).
Shipping is free over $100 and very reasonable on orders that are less. Shipping will be via USPS or UPS and you will receive a tracking number once shipped.
Lower 48 shipping
Calculated shipping by weight/volume via USPS or UPS
Cutoff is 10:30 AM AKST for UPS Next day or 2nd day service. UPS deliveries are Monday-Friday only.
Some oversized items are only eligible for store pickup.
Returns are accepted within 10 days of purchase. Items must be in like new condition with all original packaging. Items that are not returned as such, will be charged a restocking fee. Orders for store pickup will not be automatically canceled if not picked up and are subject to our standard return policy. All DJI products are non-returnable, all sales final.
Special ordered items are non-returnable.
All shipping charges are non-refundable unless the item is DOA.
Receiving Your Order
Upon receipt of your new merchandise, please inspect it carefully as to contents and condition. All claims for damaged or missing items MUST be reported to Stewarts Photo within two (2) business days of receipt of merchandise. In the event your package arrives damaged, it is the responsibility of the customer to contact the carrier to inspect the package to assure full refund/replacement. All packaging MUST be retained until the problem has been resolved. Carefully unpack and inspect all merchandise. Please DO NOT damage the manufacturer's packaging. DO NOT fill out the manufacturer's warranty cards until you are absolutely sure you want to keep your merchandise. We cannot accept merchandise for return with completed warranty cards of damaged or missing collateral material. Do not throw away any of the packaging materials such as boxes, instructions, inserts, bags, etc until you are completely sure you want to keep the equipment. Keep your Invoice with your important records. Read all instruction manuals BEFORE testing your equipment. Stewarts Photo will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. Our sole responsibility is for the monetary value of the merchandise.